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privacy policy
contents:
preamble
bazaar : mail order and downloads
email : correspondence and lists (newsletter)
forum
magic hat
website and cookies
addenda

PlanetGong/GAS is committed to protecting the privacy of our website visitors, customers, and colleagues. We store information as securely as possible, use it only for the purpose intended, and make every effort to guard against its loss, misuse, and alteration. We may receive email messages, email addresses subscribed to a mailing list, email addresses registered in the forum, mail order billing and shipping details (including postal, residence, or business addresses), and email addresses for paid downloads or voluntary donations, or other information, described separately below. We do not share personal information without prior consent except as compelled by law.


bazaar mail order

When you make a purchase, the information you provide is processed in order to receive payment, deliver the goods, and refer to the transaction. We share payment information with payment services providers to process payments, combat prohibited activities, facilitate dispute resolution, and other purposes associated with the acceptance of credit or debit cards. Payment information includes credit or debit card number, card expiration date, CVV code, and billing address. Any payment information you submit is collected and used by those payment services in accordance with their privacy policies.

NB: We are legally required to keep records of VAT orders (orders which are taxed) for 7 (seven) years… after which we shred them.


bazaar downloads

When you make a purchase, the information you provide is processed in order to receive payment, deliver the links, and refer to the transaction. Payments are processed by Paypal. We receive an email showing your name, email address, billing and shipping addresses, IP address, and order details. We do not receive your credit or debit card number, card expiration date, or CVV code.

NB: We are legally required to keep records of VAT orders (orders which are taxed) for 7 (seven) years.


e-mail lists

Subscriptions require only a valid email address - no other information is accepted. Lists are and are strictly opt-in, and you can change your address or unsubscribe at any time by following the relevant link in a message from the list or by visiting the subscription page. Lists are used only by the list owner. Addresses are stored in a protected database on a secure server, visible only to list owners and site administrators.


email correspondence

Messages received @planetgong.co.uk (for example when you send us questions or comments, offer information, or ask for support) are directed to the attention one or more persons within the organisation, who may retain those messages for the purpose of correspondence and reference. contact us


forum

Registration requires a valid email address, a test of your 'humanity', a strong password, an acceptable user name of your choosing, and approval by an administrator. Only forum administrators can see email addresses. Nobody can see your password. Anyone can see your user name. You can change any or all of these from the User Control Panel. Forum administrators can also see IP addresses from which forum visitors register, which are relevant to the function of the forum.

Only forum administrators can deactivate or delete your account. To request either, login to that account on the forum, click the Contact us link at the foot of every page, and send a message.

The forum uses cookies to show visitors which topics have changed since their previous visit. The 'remember me' tick box on the login page controls a cookie to speed up login for registered users.

The forum allows you to communicate more privately with other registered members. When you send and receive private messages, they are stored in the system until they are deleted, and recipients may copy, store, and share the contents of your communications.

NB: The forum may contain non-humans and extra-terrestrials.


magic hat

When you make a contribution, the information you provide is processed to receive your donation and refer to the transaction. Payments are processed by Paypal. We receive an email showing your name, email address, billing and shipping addresses, and IP address. We cannot see your credit or debit card number, card expiration date, or CVV code.


website and cookies

planetgong.co.uk has turned on HTTPS by default, creating a secure channel and encrypting all communications between your browser and our web server.

planetgong.co.uk uses cookies. Cookies are small data files stored on visitor's devices. Most websites use cookies. Some are persistent, others are temporary. Some hold a visitor's preferences for that site, others assist with site development by allowing the tracing of a visitor's route through a site for a single session. We may use both session cookies and persistent cookies to monitor web traffic and see how visitors use the site. When you first visit the site we ask you to consent to our use of cookies. Read our cookie policy.

Web browsers give users options for accepting or rejecting cookies. Examples of 3rd party cookies we may be using: Google Analytics, Hotjar (analytics), Addthis (facilitates you sharing our content).

Web site hosting companies keep log files that record data each time a device accesses the server - typically the IP address, Internet Service Provider, device type, operating system and browser version, referring page, requested files, date and time, and exit page - and the planetgong.co.uk hosting company uses log files. The purpose of the information is to analyse trends, administer the site, track visitors' movement on the site, and gather demographic information. These are not linked to any information that is personally identifiable. Non-identifying usage information and log data are shared with third-party analytics services. Log data may also be used to fight spam and other abuse of our services.

We may process data about your use of our website, including IP address, apparent location, browser type and version, operating system, referral source, length of visit, page views, and navigation paths, to analyse use of the website.

NB: This policy does not apply to information collected by other websites linked to or accessible from planetgong.co.uk, and information collected or received by third-party services is subject to their privacy policies.


addenda

In addition, PlanetGong/GAS gathers and uses certain information about individuals, including customers, suppliers, business contacts, employees and other people with whom we have a relationship or may need to contact. This can include names of individuals, postal addresses, email addresses, telephone numbers, and any other information relating to individuals.

This document may change.
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